πŸ”’ Malaysia PDPA 2010 Β· 256-bit SSL Β· Data Secured

Privacy Policy surya898 β€”
Personal Data Protection for Malaysian Members

Your privacy is our priority. This document clearly explains how surya898 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026 Version: 2.4 Language: Bahasa Melayu Compliance: PDPA 2010
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256-bit SSLAll data is encrypted
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PDPA 2010Malaysian legal compliance
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No Data SellingYour data is never sold
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Your Full RightsYour data, your control
Our Privacy Commitment

How surya898 Protects Your Privacy

Surya898 employs multiple layers of protection to ensure your personal data remains secure and is handled with the highest ethical standards.

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End-to-End Data Encryption

All data transmitted between your browser and surya898's servers is encrypted using 256-bit SSL technology β€” the same standard used by leading banking institutions in Malaysia.

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Secure Payment Processing

Financial transaction information processed via Touch 'n Go eWallet, DuitNow, GrabPay, and FPX is handled through licensed payment gateways and is not stored directly in surya898's systems.

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Strict Access Controls

Only surya898 staff with specifically granted permissions may access member personal data. All access is logged, monitored, and regularly audited to prevent internal misuse.

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Asia-Based Servers

Surya898 member data is stored in licensed data centres across the Asian region, with enterprise-grade physical and digital safeguards, including 24-hour security monitoring.

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Regular Security Audits

Surya898's data protection systems undergo periodic independent security audits by accredited third parties to ensure they remain up to date and resilient against the latest threats.

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Malaysia PDPA Compliance

The surya898 Privacy Policy is designed and implemented in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), the country's primary data privacy legislation.

Important Notice Before Reading

This Privacy Policy describes how surya898 (operating at surya898.ws) handles your personal information in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. By using the surya898 platform, you agree to the practices described in this policy. Should you have any questions, we encourage you to contact us before using our services.

01

Introduction β€” Who We Are and Why This Policy Matters

Surya898 is an online betting and entertainment platform operating exclusively for the Malaysian market. We offer a wide range of products β€” including Sports Betting (Malaysia Super League, EPL, badminton), Live Casino, slots, Poker, and blackjack β€” to registered members aged 18 and above.

In providing our services, surya898 needs to collect and process certain personal information from our members. We understand that your trust is surya898's most valuable asset, and we are committed to ensuring your personal data is always handled responsibly, transparently, and securely.

This Privacy Policy applies to all surya898 services accessible through the surya898.ws website. It describes the types of data we collect, the purposes for collection, how it is stored, your rights as a data subject, and how to contact us for any privacy-related enquiries.

Definition of "Personal Data"

Under the Personal Data Protection Act 2010 Malaysia, "personal data" refers to any information that directly or indirectly identifies an individual β€” including name, MyKad number, phone number, email address, residential address, and financial information.


02

Data We Collect From surya898 Members

Surya898 collects only the personal data strictly necessary to operate our services safely and in compliance with applicable laws. The following are the categories of data we collect:

Data Category Example Information How It's Collected Required?
Identity Data Full name, MyKad number, date of birth Registration form Yes
Contact Data Malaysian phone number, email address Registration form Yes
Financial Data Deposit/withdrawal methods (Touch 'n Go, DuitNow, etc.) Transaction processing Yes
Technical Data IP address, device type, browser, general location Automatically upon access Automatic
Usage Data Games played, login frequency, wagering activity Platform activity Automatic
KYC Data MyKad / passport copy (where required) Document upload Upon request
Note

Surya898 never stores full credit card numbers or bank account details. All payments via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX are processed directly by licensed payment gateways that operate independently.


03

How surya898 Uses Your Data

Personal data you provide to surya898 is used solely for legitimate purposes directly related to the services you use. We do not use your data for purposes beyond the scope stated below without obtaining your consent first.

3.1 Account Management & Services

  • Creating and managing your surya898 account, including login credentials, password, and personal settings.
  • Verifying your identity during registration and the KYC process to meet anti-money laundering legal requirements.
  • Processing deposits and withdrawals via your chosen payment method.
  • Providing effective customer support whenever you contact us.

3.2 Security & Fraud Prevention

  • Monitoring account activity to detect any suspicious access or transactions.
  • Enforces a one-account-per-user policy to prevent misuse of the surya898 platform.
  • Complying with statutory reporting requirements to the relevant Malaysian authorities where required.

3.3 User Experience Improvement

  • Analyses aggregated (not individual) usage patterns to improve the surya898 platform's interface and performance.
  • Provides relevant game recommendations based on your play history (where you have given consent).
  • Sending relevant promotional notifications and bonus offers via email or SMS (with your consent).

04

Data Sharing β€” Who We Share With

Surya898 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Data sharing occurs only in the following limited circumstances:

  • Licensed Service Providers β€” Licensed game software providers (such as Evolution Gaming, Pragmatic Play) and payment gateways that help us deliver surya898's services. They are bound by strict confidentiality agreements.
  • Malaysian Authorities β€” When lawfully required by law enforcement agencies, courts, or qualified regulatory bodies in Malaysia.
  • Fraud Prevention β€” With licensed identity verification and anti-fraud services in situations where there is a serious security risk.
  • With Your Consent β€” In any other situation requiring data sharing, surya898 will obtain your explicit consent beforehand.
surya898 Assurance

All third parties working with surya898 in a service provider capacity are bound by strict data protection agreements and are not permitted to use surya898 members' data for their own purposes.


05

Data Storage & Security

The security of surya898 members' personal data is our top priority. We implement a range of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmissions between your browser and surya898's servers.
  • Encryption of data at rest within our databases using the latest industry standards.
  • An intrusion detection and prevention system (IDS/IPS) that monitors surya898 network traffic in real time.
  • Two-factor authentication (2FA) is available for member accounts as an additional layer of security.

5.2 Data Retention Period

  • Active account data: Retained for as long as your account remains active on surya898.
  • Closed account data: Retained for up to 7 years in accordance with Malaysian legal requirements and financial record-keeping obligations.
  • Transaction logs: Retained for a minimum of 5 years for legal compliance purposes.
  • Marketing data (if consented): Retained until you withdraw your consent.
What Happens in the Event of a Data Breach?

In the event of a data breach that may affect your rights and freedoms, surya898 is committed to notifying you and the relevant authorities within the timeframe required by law, along with the remedial steps being taken to protect your data.


06

Surya898 Cookie Policy

Surya898 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. The following types of cookies are in use:

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect certain features on the surya898 platform, such as automatic login and personal preferences.


07

Your Rights as a surya898 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and surya898's policies, you have the following rights regarding your personal data:

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Right of Access
Request a copy of the personal data surya898 holds about you.
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Right to Rectification
Correct any inaccurate or incomplete personal data we hold about you.
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Right to Erasure
Request deletion of your data in certain circumstances permitted by law.
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Right to Object
Object to the processing of your data for direct marketing purposes.
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Right to Data Portability
Request your data in a structured, portable format.
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Right to Restrict Processing
Restrict how we use your data in certain circumstances.

To exercise any of the above rights, please contact surya898 by email at support@surya898.ws or via 24/7 live chat. We will process your request within 30 business days.


08

Children's Privacy

The surya898 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children or minors below the stipulated age limit.

Should surya898 discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete the data and suspend the relevant account. Parents or guardians who believe their child has registered on surya898 may contact us immediately at support@surya898.ws.

surya898's Commitment

We enforce strict age verification during registration and may request identity documents (MyKad) at any time to ensure all surya898 members are at least 18 years of age.


09

Changes to This Privacy Policy

Surya898 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, updated legal requirements, or service improvements.

Members will be informed of any material changes via their registered email or a prominent notice on the surya898 platform before the changes take effect. The "Updated" date at the top of this policy indicates when it was last amended.

Continued use of the surya898 platform following any amendments to this Privacy Policy constitutes acceptance of the updated version. If you do not agree with the changes, you may close your account by contacting surya898 customer support.


10

Contact Us β€” Privacy Enquiries

If you have any questions, concerns, or requests regarding the surya898 Privacy Policy or how we handle your personal data, please reach out to us through any of the following channels:

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Live Chat
Available 24/7 on the surya898 platform
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Email
support@surya898.ws

We are committed to responding to all privacy-related enquiries within 3 business days. For personal data rights requests, the processing time is up to 30 working days in compliance with PDPA 2010.

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Your Data Is Safe at surya898 β€” Join Us Today

Over 500,000 Malaysian players trust surya898 with their personal data. Register for free today and enjoy a safe, fair, and exciting betting experience.

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